Refund & Return Policy
At GloriousStore.com, your satisfaction is our top priority. If you’re not fully happy with your purchase, we’re here to help with a fair and simple refund process.
7-Day Return Window
You may request a return or refund within 7 days of receiving your order. Items must be:
- Unused and in original condition
- Returned with original packaging and tags
- Accompanied by the order receipt or proof of purchase
Non-Returnable Items
For hygiene and safety reasons, the following items are non-returnable unless defective:
- Underwear and intimate clothing
- Opened fitness gear with signs of use (e.g. mouth guards, wraps)
- Electronic items damaged due to misuse
- Custom or personalized items
Refund Process
Once we receive your return and inspect the item:
- Approved refunds will be issued to your original payment method within 5–7 business days
- If rejected, we’ll notify you with a reason and offer next steps
Exchanges
We offer exchanges for defective or incorrect items. If you received the wrong product or it arrived damaged, please contact us within 48 hours of delivery.
How to Request a Return
To initiate a return or refund:
- Email us at support@gloriousstore.com
- Mention your order number and reason for return
- We’ll guide you through the next steps