Refund & Return Policy
At GloriousStore.com, your satisfaction is our top priority. If you’re not fully happy with your purchase, we’re here to help with a fair and simple refund process.
✅ 7-Day Return Window
You may request a return or refund within 7 days of receiving your order. Items must be:
- Unused and in original condition
- Returned with original packaging and tags
- Accompanied by the order receipt or proof of purchase
❌ Non-Returnable Items
For hygiene and safety reasons, the following items are non-returnable unless defective:
- Underwear and intimate clothing
- Opened fitness gear with signs of use (e.g. mouth guards, wraps)
- Electronic items damaged due to misuse
- Custom or personalized items
💳 Refund Process
Once we receive your return and inspect the item:
- Approved refunds will be issued to your original payment method within 5–7 business days
- If rejected, we’ll notify you with a reason and offer next steps
🔁 Exchanges
We offer exchanges for defective or incorrect items. If you received the wrong product or it arrived damaged, please contact us within 48 hours of delivery.
📩 How to Request a Return
To initiate a return or refund:
- Email us at support@gloriousstore.com
- Mention your order number and reason for return
- We’ll guide you through the next steps