Frequently Asked Questions (FAQs)

Many Indian channels are now delivered via IPTV or satellites whose beams do not cover the UAE strongly. If your satellite platform loses rights or changes footprint, these channels may disappear. In most cases, IPTV or legal OTT apps are a more reliable way to watch Indian content in UAE.

In UAE this usually means the channel is encrypted and your receiver does not have the valid subscription, softcam, or decryption system. On free-to-air channels it can also mean you are tuned to the wrong frequency or satellite. Check that the channel is truly FTA, confirm settings, and keep firmware updated.

If you cannot lock Nilesat, common causes are incorrect azimuth/elevation, wrong LNB skew, insufficient dish size, obstructions (buildings, walls), or defective LNB/cable. Because Nilesat is weak in UAE, a precise alignment and at least 100–120 cm dish are very important.

beIN Sports is a subscription service with strong encryption and normally requires an official beIN decoder and smart card. Generic FTA receivers usually cannot open these channels legally. If you used to receive them via a third-party method, it may have been blocked by updated encryption.

High internal temperature can cause the CPU or power supply to protect itself by shutting down or rebooting. Place the receiver in a well-ventilated area, avoid stacking other devices on top, and ensure that vents are not blocked. Cheap power adapters can also become unstable in UAE heat and should be replaced with quality units.

If your dish is pointed to Hotbird but you get no channels, the dish may actually be aligned to the wrong orbital slot, or the signal is too weak for your dish size in UAE. Many Hotbird beams are not intended for GCC, so only very large dishes can receive them. In apartments with small dishes, Hotbird is usually not practical.

Evening is peak internet time, so congestion and server overload are more common. If IPTV works well in the morning but freezes at night, the issue is usually your provider’s server or route, not the receiver. Using a wired connection and asking the provider for a better line/server often helps.